Retail Administrative Officer

Quality Spare Parts cc - Windhoek, Namibia

17 hours ago

As a Retail Administrative person, you will provide administrative support to the retail leadership team and other departments.

Critical Requirements:

Other Requirements:

Strong customer service skills.
Strong documentation skills and attention to detail.
Excellent oral and written communication skills.
Ability to prepare detailed reports utilizing Microsoft Word, Excel and
Sage Evolution.
Requires ability to be assertive yet diplomatic in handling any situation involving the public, employees or service participants.
The ability to maintain confidentiality of information.
Knowledge of and ability to follow all policies and procedures.
Ability to work independently while fostering a strong team atmosphere.
Ability to complete tasks on time and communicate feedback with the appropriate person.

Duties Include:

Be the first impression our customers have when they visit Quality Spare Parts.
Performs general reception duties, including but not limited to implementing and maintaining a departmental filing system, e-mails and other office communication.
Handle transactions accurately and efficiently.
Compiles weekly sales reports to managers.
Provides ongoing administrative support for retail operations.
Prepares and assists with set-up for retail meetings.
Ensures that adequate and timely communication is maintained between the retail leadership team and any customer complaints or needs.
Be knowledgeable regarding all services, promotions and products.
Be in charge of the IT assets and software updates of the company.
Rotation training in all departments will be attended as part of the induction..
Performs other duties as required or assigned.

All Applicants MUST:

IMPORTANT TO NOTE:

Only short listed candidates will be contacted.

Closing date: 31 January 2025