Sap Consultant- Authorisations Job Job Details | O&L

PURPOSE OF POSITION

Coordinate and manage the SAP Helpdesk and provide SAP Authorization support to ensure appropriate end user access within the O&L SAP landscape.

QUALIFICATIONS,EXPERIENCE& SKILLS

• Academic degree in Computer Science, Information Technology or Business Administration.
• 2 3 years experience as Authorizations administrator.
• Knowledge of SAP functional modules.
• Proficient in computer skills (MS Office & related systems).
• Excellent written and verbal communication skills.
• Innovative thinker, capable of generating creative ideas and solutions.
• Detail-oriented with robust organizational skills.

KEY ACCOUNTABILITIES

Manage SAP Helpdesk & Reporting

• Perform SAP Helpdesk master data maintenance by creating and assigning new helpdesk users.
• Provide monthly performance reports for the helpdesk by operating company and follow up on unresolved issues.
• Compile monthly billing reports for OPCOs.

Provide SAP Authorization Support

• Create and manage SAP Position Roles.
• Analize and resolve authorization issues.
• Conduct regular audits of user authorizations and address any discrepancies.
• Assist external auditors during annual audits and resolve findings.
• Ensure role maintenance in DEV, QA, and PRD environments are aligned.
• Monitor segregation of duty conflicts and collaborate with operating companies for resolution.

Training

• Conduct helpdesk and SAP navigation training for end-users.
• Develop and maintain training documentation.
• Coordinate and manage the SAP training calendar.
• Oversee bookings for the SAP Training

Projects

• Manage and coordinate SAP authorization projects.
• Deliver project outputs as outlined in the project charter.

Support end users

• Provide first line support to end users by attending to calls.
• Respond to end-user incidents in line with SLA agreements.

SAP Support administrative function

• Perform procurement function for SAP support department (Quotation, requisitions, PO follow up, receiving goods delivered).
• Maintain general filing and administrative duties.
• Act as a personal assistant to the SAP Support team, providing administrative support to all members.

CLOSING DATE: 07/10/2024

O&L - a Great Place to Work.

Applicants meeting our requirements are invited to apply. O&L Group of Companies is an Equal Opportunity Employer.

"This position is subject to a pre-employment screening and vetting process, and by applying for this position, applicants acknowledge that they are aware that the Company reserves the right to carry out screening and pre-employment vetting for all shortlisted applicants. Certificate of Conduct issued by the Namibian Police (not older than 6 months) may be required from all shortlisted applicants."

Requisition ID: 4407