Regional Manager Central & South

Purpose of role The Regional Manager is responsible for driving the business development and implementation of banking sales plans through traditional and digital channels within the region.

Key Accountabilities:

1. Align and manage targets and budget goals whilst ensuring effective cost control.

2. Implement Operational and Risk management strategies in terms of Branch standardization manual.

3. Good relationship management with key stakeholders.

4. Manage existing clients and grow the portfolio through making contacts and generating leads.

5. Source new regional clients in an effort to diversify and expand business proposition.

6. Plan and conduct regional sales activations and promotionsset standards and benchmarks for measuring successful campaign executions.

7. Ensure periodic training is done at branches and bi-annual staff review are conducted.

8. Strategise and implement marketing requirements for the region (branding, advertising & sponsorships etc.)

9. Implement service standards which builds rewarding relationship, proposes innovations and allows others to provide exceptional client experience.

10. Translate strategies into actionable goals and execute relevant initiatives aligned to strategic objectives with specific performances measures and control system to track progress.

11. Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.

12. Implement monitoring tools and measurement mechanisms to ensure inter division effectiveness of branch procedures and staff performance.

13. Manage Branch Operations supervisors in the in the Region.

14. Set long term and short term goals for sales team in branches.

15. Provide coaching and mentoring to staff in the regions.

16. Ensure all branches and staff in the regions are compliant with regulatory branch standards as per Namfisa, BON and Internal audit recommendations.

17. Maintain communication between branch and management by preparing daily, weekly and monthly feedback sessions.

18. Branch Physical appearance in and out are up to company standards.

19. Market and Promote Letshego throughout the Northern Regions of Namibia Performing Monthly surprise checks.

Knowledge and Experience Required of Job Holder:

1. Grade 12 certificate (25 points and Above).

2. Bachelors degree in Marketing, Business Administration/ Economics or similar field.

3. At least 7 years experience in a financial institution, preferably banking, with at least 3 years experience in managerial level.

4. Experience in banking product sales and distribution management.

5. Strong understanding of customer insights and analytics.

6. Strong understanding of product offerings and customer segments in banking.

7. Understanding product and customer lifecycle and management.

Skills:

1.Excellent creative and strategic problem solving skills (i.e. problem definition & structuring, analysis definition, insight generation & recommendation generation).

2.Excellent communication skills especially with top management and other stakeholders.

3.Ability to drive the execution of new products, from inception to implementation.