Laundry Attendant Job Job Details | O&L
O&L - swakopmund, namibia
a month ago
LOCATION: STRAND HOTEL SWAKOPMUND
GRADE: A3
POSITIONS AVAILABLE: 1
PURPOSE OF THE POSITION:
To provide and support laundry services required by guests, internal outlets & outsources laundry whilst maintaining the highest possible standards. Responsible for the safety and quality transport of linen, uniforms, and internal outlets linen from the Hotel to the offside laundry.
QUALIFICATIONS & EXPERIENCE :
- Minimum Grade 12
- Minimum of 1 year housekeeping\laundry experience in a hotel\lodge\B&B
- Operating industrial laundry equipment.
- Valid Drivers License Code B and PDP.
- Operating industrial laundry equipment
KEY ACCOUNTABILITIES :
- Demonstrates service values of being warm, welcoming, caring, friendly and helpful to all guests.
- Identify linen or uniforms that require repair or special treatment and facilitating immediate action through tailors or Laundry Supervisors.
- Ensure timely delivery of linen and other items to and from the hotel.
- Receive, sort and double check the condition of all incoming and outgoing linen and uniforms before storage and issuance.
- Perform maintenance and upkeep of the assigned vehicle and ensure road worthiness.
- Hand over lost property to the security department, maintain a register, and ensure the safekeeping of items until claimed and returned.
- Retrieve laundry and dry-cleaning bags from guest rooms, ensuring accurate guest names, room numbers, and listed laundry pieces.
- Conduct thorough checks on garments, care labels, and fabric conditions both before and after washing and dry cleaning.
- Ensure that hygiene standards are adhered to at all times & disinfect the treatment surfaces & equipment.
- Accurately document linen and item movement using control sheets for incoming and outgoing hotel supplies.
- Log daily trips, track mileage, and monitor petrol consumption in the drivers logbook.
- Support stocktaking efforts upon request.
- Constantly monitor and check the quality-of-service delivery towards the guests and make sure the processes are speaking to the brand and the provided quality guideline.
- Live the breakthrough behaviours, values, and culture and O&L Persona
COMPETENCIES REQUIRED
- Excellent Grooming Standards
- Interpersonal Skills
- Time Management
- Attention to detail
- High Standards of cleanliness
- Excellent customer service orientation
CLOSING DATE: 27 AUGUST 2024
O&L - a Great Place to Work.
Applicants meeting our requirements are invited to apply. O&L Group of Companies is an Equal Opportunity Employer.
"This position is subject to a pre-employment screening and vetting process, and by applying for this position, applicants acknowledge that they are aware that the Company reserves the right to carry out screening and pre-employment vetting for all shortlisted applicants. Certificate of Conduct issued by the Namibian Police (not older than 6 months) may be required from all shortlisted applicants."
Requisition ID: 4185