Laundry Attendant Job Job Details | O&L

LOCATION: STRAND HOTEL SWAKOPMUND

GRADE: A3

POSITIONS AVAILABLE: 1

PURPOSE OF THE POSITION:

To provide and support laundry services required by guests, internal outlets & outsources laundry whilst maintaining the highest possible standards. Responsible for the safety and quality transport of linen, uniforms, and internal outlets linen from the Hotel to the offside laundry.

QUALIFICATIONS & EXPERIENCE :

• Minimum Grade 12
• Minimum of 1 year housekeeping\laundry experience in a hotel\lodge\B&B
• Operating industrial laundry equipment.
• Valid Drivers License Code B and PDP.
• Operating industrial laundry equipment

KEY ACCOUNTABILITIES :

• Demonstrates service values of being warm, welcoming, caring, friendly and helpful to all guests.
• Identify linen or uniforms that require repair or special treatment and facilitating immediate action through tailors or Laundry Supervisors.
• Ensure timely delivery of linen and other items to and from the hotel.
• Receive, sort and double check the condition of all incoming and outgoing linen and uniforms before storage and issuance.
• Perform maintenance and upkeep of the assigned vehicle and ensure road worthiness.
• Hand over lost property to the security department, maintain a register, and ensure the safekeeping of items until claimed and returned.
• Retrieve laundry and dry-cleaning bags from guest rooms, ensuring accurate guest names, room numbers, and listed laundry pieces.
• Conduct thorough checks on garments, care labels, and fabric conditions both before and after washing and dry cleaning.
• Ensure that hygiene standards are adhered to at all times & disinfect the treatment surfaces & equipment.
• Accurately document linen and item movement using control sheets for incoming and outgoing hotel supplies.
• Log daily trips, track mileage, and monitor petrol consumption in the drivers logbook.
• Support stocktaking efforts upon request.
• Constantly monitor and check the quality-of-service delivery towards the guests and make sure the processes are speaking to the brand and the provided quality guideline.
• Live the breakthrough behaviours, values, and culture and O&L Persona

COMPETENCIES REQUIRED

• Excellent Grooming Standards
• Interpersonal Skills
• Time Management
• Attention to detail
• High Standards of cleanliness
• Excellent customer service orientation

CLOSING DATE: 27 AUGUST 2024

O&L - a Great Place to Work.

Applicants meeting our requirements are invited to apply. O&L Group of Companies is an Equal Opportunity Employer.

"This position is subject to a pre-employment screening and vetting process, and by applying for this position, applicants acknowledge that they are aware that the Company reserves the right to carry out screening and pre-employment vetting for all shortlisted applicants. Certificate of Conduct issued by the Namibian Police (not older than 6 months) may be required from all shortlisted applicants."

Requisition ID: 4185