Frontline Supervisor Job Job Details | O&L

Grade : B4

Department : PnP Groot Till

Line Manager : Onesmus Nghidipohamba Penondjila Shitana

PURPOSE OF THE POSITION

To control the overall operations of the frontline department as per set standards and procedures for service excellence to customers in order to ensure profitability of the store.

QUALIFICATIONS & EXPERIENCE

• National Senior Level Certificate.
• At least 3 years advanced Frontline experience in a retail environment.

KEY ACCOUNTABILITIES

• Oversee all frontline transactions as per set policies and procedures.
• See to it that staffs have sufficient money & equipment to carry out cashier functions.
• Assist in physical counting of cashiers taking during the cashing up process.
• Sign off Cash Collection Banking daily.
• See to it that a speedy and effective service is rendered to customers and attend to customer queries.
• See to it that all areas are cleaned and left in hygienic condition at close of business.
• Outline policies, procedures and operational requirements on a regular basis to existing and new appointees.

SKILLS AND ATTRIBUTES

• Attention to detail.
• Planning and organizing skills.
• Interpersonal skills.
• Problem solving skills.
• Decision-making skills.
• Pro-active thinking.

Closing Date: 21 August 2024

O&L - a Great Place to Work.

Applicants meeting our requirements are invited to apply. O&L Group of Companies is an Equal Opportunity Employer.