Store Manager Job Job Details | O&L

PURPOSE OF THE POSITION

To manage the overall operations of the store by applying sound business principles & service excellence to customers and consumers to support profitability of the store.

QUALIFICATIONS & EXPERIENCE

• A recognized Grade 12 Certificate and a minimum of 8 years retail experience of which 5 must be at management level.
• Bachelors degree in business administration / Management or Retail Management, or equivalent and at least 5 years retail managerial experience.
• Code B Drivers License
• Supermarket experience will be advantageous.
• Knowledge of budgetary control

KEY ACCOUNTABILITIES

• Maximize sales turnover and gross profit through best practices.
• Minimize cost/ expenses and stock losses (shortages) through effective utilization of staff.
• Accountable for the achievement of monthly budgeted targets.
• Maximize Gross Profits through effective buy-ins.
• Implement innovative business ideas that result into breakthrough targets.
• Monitor and promote operational and service standards constantly by practicing PnP Service Qualities.
• Attend to customers and their complaints.
• Build and maintain sound relationships with all internal and external stakeholders partnership.
• Maintain stores specific product ranges and product quality as per QDVP4 standards.
• Accountable for stock rotation according to FIFO method.
• See to it that no damaged or expired products are stocked.
• Manage stock levels and dormant stock.
• Manage stock holding days by utilizing roster order.
• Oversee and manage all administrative duties of the store to ensure that they are completed within time limits and within company procedures.
• Oversee the scheduling and planning of staff working hours for the week and approve weekly schedules.
• Control store wages through appropriately monitoring and approving overtime and hours worked by staff.
• Run an inspection on the floor Mule train.
• Perform day end functions after cashiers are done.
• Manage the housekeeping of the store and adherence to Food safety audit standards.
• Enforce compliance of the Health & Safety policy to all staff members and internal visitors.
• Conduct health and safety inspections daily and report monthly to Regional Managerand Support Office.

SKILLS AND ATTRIBUTES

• Assertive communication
• Attention to detail
• Planning, organizing and analyzing skills
• Strong Business Acumen
• Leadership ability
• Strong Customer Focus

Closing Date: 13 August 2024

O&L - a Great Place to Work.

Applicants meeting our requirements are invited to apply. O&L Group of Companies is an Equal Opportunity Employer.

"This position is subject to a pre-employment screening and vetting process, and by applying for this position, applicants acknowledge that they are aware that the Company reserves the right to carry out screening and pre-employment vetting for all shortlisted applicants. Certificate of Conduct issued by the Namibian Police (not older than 6 months) may be required from all shortlisted applicants."

Requisition ID: 4171