Coordinator:Bq/Groups/Events Job Job Details | O&L

o&l leisure (pty) ltd - swakopmund, namibia

3 months ago



LOCATION: STRAND HOTEL SWAKOPMUND

GRADE: C2

POSITIONS AVAILABLE: 1


PURPOSE OF THE POSITION:


To supervise and oversee all aspects of the banqueting department including booking, organizing, coordinating, and facilitating conferences and events to provide an excellent guest experience and maximize revenue generation.


QUALIFICATIONS & EXPERIENCE :

  • National Diploma in Hospitality Management/ Hospitality Operations or equivalent
  • Minimum of 3 years previous reservations\banqueting coordinator experience
  • Experience in Banqueting, Event Planning & Administration, Wedding & Conference Coordination and Booking Management.
  • Computer literate (MS Office/Office/Excel/PowerPoint/Opera)

KEY ACCOUNTABILITIES :

  • Coordinate all event venue bookings on Opera for the property and convert inquiries and provisional bookings into confirmed reservations.
  • Handle all event bookings and enter them into the conference and banqueting diary.
  • Attend and follow up on enquiries and gather sufficient information when making reservations in accordance with the Guaranteed Booking Policy
  • Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing, and event security.
  • Inspect table set-ups, bar set-ups, event facilities and scheduled function areas/rooms for cleanliness; check for cleanliness, neatness and agreement with group requirements and departmental standards; rectify deficiencies with respective personnel.
  • Collaborate with external vendors, such as florists, photographers, and entertainment, to ensure their services align with event requirements.
  • Arrange for the availability of audio-visual equipment, transportation, displays, and other event needs.
  • Inspect the setup and dcor for events and coordinate with relevant departments and ensure all everything is in working order (E.g., equipment etc).
  • Welcome customers/guest and monitor the overall experience to ensure the service offered create unforgettable, unique experience.
  • Ensure that standards for service delivery and hygiene requirements are consistently maintained in Banqueting venues and outlets.
  • Constantly monitor and check the quality-of-service delivery towards the guests.

COMPETENCIES REQUIRED

  • Lives the O&L Values
  • Leads Growth
  • Takes Bold Stands
  • Causes Alignment
  • Being Authentic
  • Inspires Innovation
  • Deliver Extraordinary results

CLOSING DATE: 05 AUGUST 2024



O&L - a Great Place to Work.

Applicants meeting our requirements are invited to apply. O&L Group of Companies is an Equal Opportunity Employer.

"This position is subject to a pre-employment screening and vetting process, and by applying for this position, applicants acknowledge that they are aware that the Company reserves the right to carry out screening and pre-employment vetting for all shortlisted applicants. Certificate of Conduct issued by the Namibian Police (not older than 6 months) may be required from all shortlisted applicants."

Requisition ID: 4102

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