Ict Systems Engineer

Paratus - windhoek, namibia

19 days ago

Paratus Telecommunications currently has a vacancy for a ICT Systems Engineer in Windhoek.
Roles and responsibilities:

  • Routine deployment and support per standards set by Systems Core Engineers for:
    • IT Services related to:
      • Paratus Hosted Services
      • Other Paratus customer services (WAN, LTE, etc)
      • Paratus Office internal systems
  • Perform delegated routine maintenance.
  • Accurately maintain documentation of IT infrastructure complying with ISO 27001 standards
  • 2nd level technical support to Systems Support and Systems Installations departments and ensure SLA times are adhered to for such escalated support tickets.
  • Assist system core engineers and administrators, as well as systems support and installation staff, with their duties as required to meet project deadlines and customer service levels.
  • Adhere to all customer SLA requirements.
  • After-hours technical support standby for systems core infrastructure, Hosted Services, and Systems Installations and Systems Support staff.
  • Renew and/or upgrade qualifications as required to stay relevant with advances in technology and industry.
  • Adhere to procedures and standards as set out by Paratus management.

The minimum requirements for the position are as follows:

  • Fortinet NSE 4.
  • MCSA Server.
  • A+, N+, CCNA or IT Diploma.
  • 5 years in IT technical support or administration.
  • 3 years implementing and maintaining server and security platforms.
  • Driving license and own transport.
  • Microsoft 365 Certified: Administrator Expert
  • Valid Drivers Licence

If you meet the above requirements and if you are a vibrant, energetic person, who likes challenges, who has a passion for the communications environment, and who wants to work for the leading communications and network company in Namibia, submit your Cover Letter, Curriculum Vitae and supporting documents to: [email protected]

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