Grade
:
D2
Department
:
HL Shop & Bistro
PURPOSE OF THE POSITION:
To manage the overall operations of the Shop & Bistro by applying sound business principles and service excellence to customers and consumers in order to ensure profitability of the store.
MINIMUM QUALIFICATION & EXPERIENCE REQUIREMENT:
- Bachelors degree in business administration/management or Retail Management or equivalent
- At least 5 years retail managerial experience.
- Knowledge of Customer service, Store management, Administration, and Financial understanding.
- Experience in FMCG is required, additional exposure to the Meat Industry would be an advantage.
- Computer Literacy (MS Office Package, Abaserve Suite including AbaTrade, AbaPOS, AbaRetail, AbaDeboning).
- Experience on SAP Systems would be an added advantage.
- Code B Drivers License.
KEY JOB OUTPUTS:
- Maximise sales turnover and gross profit through best practices.
- Minimise cost/ expenses and stock losses (shortages) through effective utilisation of employees.
- Be accountable for the achievement of monthly budgeted targets.
- Implement innovative business ideas that result into breakthrough targets.
- Build and maintain sound relationships with all internal and external stakeholders partnership.
- Maintain Shop & Bistros specific product ranges and product quality as per QDVP4 standards.
- Be accountable for stock rotation according to FIFO method.
- Manage business operations according to standard policies and procedures.
- Enforce compliance to Standard Operating Procedure among employees and all relevant parties.
- Oversee and manage all administrative duties of the Shop & Bistro to ensure that they are completed within time limits and within company procedures.
- Oversee the scheduling and planning of employees working hours for the week and approve weekly schedules.
- Control and oversee effective utilisation of systems, i.e. Jarrison, Abaserve, etc.
- Facilitate weekly open forums with employees and other relevant meetings with employees.
- See to it that all equipment is in good working condition.
- Manage the housekeeping of the store and adherence to Food safety standards.
- Provide relevant training and transfer of knowledge through on-the-job training, guidance and coaching.
- Discipline employees according to group policy and procedure, providing support and facilitating counselling where required.
- Report and where possible handle cases of accident, fire, theft, loss, damage, or contravention of regulations.
Due Date: 22 December 2023
O&L - a Great Place to Work.
Applicants meeting our requirements are invited to apply. O&L Group of Companies is an Equal Opportunity Employer.
Requisition ID: 3701