Junior Spa Therapist Job

a year ago

PURPOSE OF THE POSITION:

To provide luxury wellness therapies and treatments, ensuring exceptional service and memorable spa experiences.

QUALIFICATIONS & EXPERIENCE :

Minimum of grade 12 plus a higher certificate.
Formal Beauty and/ or massage Qualifications (Certificate or Diploma) will be an added advantage.
Minimum 2 years beauty therapist experience in a 5-star or 4-star hotel or premium spa environment.
Product Knowledge: Optiphi, Thalgo, Gelish.
Computer Literacy : MS Office, MICROS, Materials Control, Spa Guru

KEY ACCOUNTABILITIES :

Deliver a personalized experience with commercial success whilst representing the spa in a professional and hospitable way.
Accurately schedule all reservations, changes, confirms, and cancel massage reservations.
Accurately process all billing and posting for spa services.
Deliver a variety of spa services (body treatments, massages, facials, waxing and manicures/pedicures) safely and comfortably.
Possess thorough knowledge of spa menus and products to assist guests by providing information and recommendations on all products and services within the spa.
Maintain proficiency in all treatments offered at the spa & have a good working knowledge of all spa facilities.
Communicate operational needs to management, as well as any occurrences involving staff or guests in the spa that require attention.
Articulate and maintain developed standards, product knowledge and grooming.
Constantly monitor and check the quality-of-service delivery towards the guests and make sure the processes are speaking to the brand and the provided quality guideline.
Ensure delivered service is consistent and meets/ exceeds guest experiences.

COMPETENCIES REQUIRED

Closing Date: 20 December 2023

O&L - a Great Place to Work.

Applicants meeting our requirements are invited to apply. O&L Group of Companies is an Equal Opportunity Employer.

Requisition ID: 3702