Spa Therapist - Chobe Water Villas Job

chobe water villas (pty) - namibia

19 days ago

PURPOSE OF THE POSITION:


Provide professional, engaging wellness therapies and treatments, as dictated by the spa menu, to our guests. Therapist will provide a full range of treatments to fulfil different client needs and objectives whilst maintaining high standards of cleanliness and hygiene.



QUALIFICATIONS & EXPERIENCE :


  • Formal Beauty Qualifications (Certificate or Diploma)
  • Minimum 2 years beauty therapist experience in a 5- or 4-star hotel or premium spa environment
  • Various massage & beauty therapy techniques
  • Computer Literacy


KEY ACCOUNTABILITIES :


  • Welcoming SPA guests in a warm and welcoming manner
  • Responsible for all facials, massages, and all other treatment offerings.
  • Explain SPA offerings to guests and make recommendations.
  • Record and maintain adequate notes about client visits.
  • Maintain the strictest confidentiality of each client.
  • Respond to guest emails and telephones in a timely manner.
  • Handle guest complaint promptly and in a professional manner.
  • Identifies Spa promotions with the General Manager and inform all relevant parties.
  • Responsible for monthly Spa Stock take and reporting thereof.
  • Responsible for all health and safety requirement of therapy and treatments.
  • Ensure hygiene and safety at the SPA
  • Consistently implement new spa treatment and products.


COMPETENCIES REQUIRED


  • Lives the O&L Values
  • Leads Growth
  • Takes Bold Stands
  • Causes Alignment
  • Being Authentic
  • Inspires Innovation
  • Deliver Extraordinary results


CLOSING DATE: 4 December 2023

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