Spa Therapist - Chobe Water Villas Job

PURPOSE OF THE POSITION:

Provide professional, engaging wellness therapies and treatments, as dictated by the spa menu, to our guests. Therapist will provide a full range of treatments to fulfil different client needs and objectives whilst maintaining high standards of cleanliness and hygiene.

QUALIFICATIONS & EXPERIENCE :

• Formal Beauty Qualifications (Certificate or Diploma)
• Minimum 2 years beauty therapist experience in a 5- or 4-star hotel or premium spa environment
• Various massage & beauty therapy techniques
• Computer Literacy

KEY ACCOUNTABILITIES :

• Welcoming SPA guests in a warm and welcoming manner
• Responsible for all facials, massages, and all other treatment offerings.
• Explain SPA offerings to guests and make recommendations.
• Record and maintain adequate notes about client visits.
• Maintain the strictest confidentiality of each client.
• Respond to guest emails and telephones in a timely manner.
• Handle guest complaint promptly and in a professional manner.
• Identifies Spa promotions with the General Manager and inform all relevant parties.
• Responsible for monthly Spa Stock take and reporting thereof.
• Responsible for all health and safety requirement of therapy and treatments.
• Ensure hygiene and safety at the SPA
• Consistently implement new spa treatment and products.

COMPETENCIES REQUIRED

• Lives the O&L Values
• Leads Growth
• Takes Bold Stands
• Causes Alignment
• Being Authentic
• Inspires Innovation
• Deliver Extraordinary results

CLOSING DATE: 4 December 2023