Senior Feature Analyst (Atm, Bna And Self Service Bank Kiosks)- (Sp7)- It Card Platform

Capricorn Group Limited - windhoek, namibia

7 months ago

Senior Feature Analyst (ATM, BNA and Self Service Bank Kiosks)- (SP7)- IT Card Platform

Listing reference: capgh_000215

Listing status: Online

Apply by: 4 December 2023

Position summary


The primary purpose of the position is to be part of a cross-functional Agile Team who define, build, test and deliver an increment of value in a short time box. The position is responsible to identify the needs of the business and then design solutions that meet the needs. The Senior Feature Analyst will work with stakeholders across all business units and third-party entities to define the functional and non-functional requirements, configure, design and test solutions which will enable the business to deliver revolutionary solutions through Self Service Devices deployed by the bank to automate and digitise services, specifically related to ATMs, BNAs and Self Service Bank Kiosks.

Job description


  • Agile Team responsibilities

o Estimates the size of backlog items

Design increments of value in a short timebox through:

o Define Independently elaborate and design features and stories to accomplish their mission

o Build Contain all skills necessary to create the artifacts to meet their mission

o Test Ensure an artifacts quality and performance

o Deliver Validate that results address the intended business need

oEvaluation of technical feasibility

oApplication of product design best practices

o Be a team lead for system analysts within the Agile Team

o from time to time be a stand-in for the Scrum Master

  • Discovery Discovering the underlying business need to be addressed

o Defines application problem by conferring with all stakeholders in a design workshop

oAnalysing existing business systems and data flows for the product area

o Analyse and evaluate alternative solutions

  • Analysing Requirements Organizing, specifying and modelling the requirements

o Work closely with the business and the development team to understand and translate business requirements

o Determine and document functional specifications

o Determine and document data flows

o Determine and document non-functional specifications

  • Specifying Requirements Documenting the requirements in a format that can be shared with stakeholders

o Translating business requirements into highly specified functional requirements and specifications

o Designs solution by establishing specifications in collaboration with developers

o Specify and shape the functional requirements and operations, the user interface and output and present the proposal to the user

o Responsible for visual designs using wireframes, mockups and prototypes

  • Build and support application solutions through configuration

o Creates solutions through standard, custom and/or advanced configuration options

o Ability to generate innovative solutions in collaboration with users, application vendors and other stakeholders

o Provide 3rd tier application support if 2nd tier support cannot resolve a problem

o Proposes solutions to problems and provides timelines and costs to address the problem

o Debug and problem solve end to end solution

  • Validating and Verifying Requirements Ensuring the requirements map to the real business need

o Drives the testing of solutions at each stage of the development cycle to ensure that the solutions work as designed

o Creates test plans, test cases and test scripts based on User Stories

o Employs automated testing techniques, particularly to support regression testing across all technical platforms

o Run tests and diagnose problems in order to make sure that critical requirements are met

o Undertakes testing throughout iterations to prevent any time lag between development and release

Minimum requirements

Core Competencies:

  • Deciding and Initiating Action
  • Leading and Supervising
  • Working with People
  • Relating and Networking
  • Persuading and Influencing
  • Presenting and Communicating Information
  • Writing and Reporting
  • Applying Expertise and Technology
  • Learning & Researching
  • Creating and Innovating
  • Planning and Organising
  • Delivering Results and Meeting Customer Expectations
  • Following Instructions and Procedures
  • Adapting and Responding to Change
  • Coping with Pressures and Setbacks
  • Achieving Personal Work Goals and Objectives
  • Entrepreneurial and Commercial Thinking

  • Experience/Knowledge & Skills

    • Foundational knowledge of Card Payments and Card Processing standards and protocols (E.g. MasterCard, Visa, UPI, ISO 8583/20022, etc.)
    • Broad knowledge of hardware, software and software development
    • Requirements gathering in an agile manner with user stories
    • Strong experience of using testing automation technologies, tools and methods
    • Able to write SQL queries, examining data, troubleshooting, writing documentation
    • Know how to dive in and get immersed with the business, understand their objectives, and work closely with stakeholders and users at all levels of the organization
    • Know how to build strong and effective relationships with stakeholders as well as developers
    • Demonstrated solution architecture and solution design expertise
    • Banking industry background that includes a working knowledge of effectively mapping technology to business challenges
    • Minimum of 7 years IT and solution design experience
    • Minimum of 3 years experience with ATMs, BNAs and/or other similar financial self-service devices
    • Experience designing and working with n-tier architectures (UI, Business Logic Layer, Data Access Layer) along with experience with service-oriented architectures (SOA)
    • Software implementation best practices
    • Software Development Life Cycle
    • Experience with formal software development processes and methodologies such as Waterfall, Agile, RUP, SCRUM or MSF
    • Design and optimize SQL Server 2012 stored procedures


    • A bachelor's degree in Computer Engineering, Computer Science, Information Systems, or other similar qualification and experience.

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