Description
As an Operations Officer at APS, you will be at the heart of our mission to deliver exceptional service to our clients. Your role will be instrumental in shaping the efficiency and effectiveness of our operations, ensuring our clients continue to receive the highest quality service they've come to expect. If you're a detail-oriented individual who thrives in a fast-paced environment and is passionate about operational excellence, this is the opportunity you've been waiting for.
Key Responsibilities:
- Manage and optimize operational processes to enhance efficiency and reduce costs.
- Oversee inventory management, including ordering, receiving, and distribution of goods.
- Develop and implement company policies and procedures to ensure compliance with industry regulations.
- Monitor and report on key performance indicators (KPIs) to assess and improve operational performance.
- Collaborate with cross-functional teams to streamline communication and cooperation.
- Participate in the development and execution of operational strategies and initiatives.
- Assist in project management and coordination, including resource allocation and scheduling.
- Resolve operational issues and address customer concerns in a timely and effective manner.
- Support the development and training of operational staff.
Requirements
- Bachelor's degree in Business Administration, Operations Management, or related field (or equivalent work experience).
- Proven experience in operations management or a related role.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Proficiency in Microsoft Office and operational software.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Exceptional organizational skills and attention to detail.
- Knowledge of industry regulations and best practices is a plus.
Closing Date: 11 November 2023