Grade
:
B2
Department
:
Hilltop Deli
Line Manager
:
Philippus Johannes Klynsmith
PURPOSE OF THE POSITION:
To process customer transactions, take cash over the counter and assists customers thereby promoting sales, and profitability of the business.
QUALIFICATIONS & EXPERIENCES:
- A Grade 12 Certificate.
- 2 years in a similar role experience preferably in a Hospitality environment.
KEY ACOUNTABILITIES:
-
Scan and verify customer transactions (i.e., credit/ debit cards, cash, gift cards, vouchers, orders) accurately and effectively in line with Company standards.
-
Verify and confirm that monies received from customers are correct.
-
Give correct quantity of change to the customer as per procedure.
-
Acquire necessary documents (i.e., IDs', passport) for verification.
-
Scan and verify all stocktake transactions.
-
Operates a till and scans or punches in sales.
-
Handles customer goods returns and Pack purchases.
-
Verify checkout cards for cheque registers against blacklist.
-
Filing the daily sales and bank sheets.
-
Give professional, friendly, speedy and effective customer service.
-
Attend to customer queries timeously.
-
Apply HOT (Hallo, Offer Help, always Thank you) principles.
-
Cash up by verifying purchases with revenue earned in line with standard operating procedures.
-
Always apply QDVP4 standards at the frontline area.
-
Always comply with the health and safety regulations.
Due Date: 18 October 2023
O&L - a Great Place to Work.
Applicants meeting our requirements are invited to apply. O&L Group of Companies is an Equal Opportunity Employer.