Store Manager Job

wum properties ltdt/a pnp - okahandja, namibia

7 months ago


To manage the overall operations of the store by applying sound business principles and service excellence to customers and consumers in order to ensure profitability of the store.


  • Grade 12
  • Bachelor degree in Business Administration / Management or Retail Management, or equivalent and at least 5 years retail managerial experience.
  • A recognized Grade 12 Certificate and a minimum of 8 years retail experience of which 5 must be at management level.
  • Code B Drivers License.
  • Supermarket experience will be advantageous.
  • Knowledge of budgetary control.


  • Maximize sales turnover and gross profit through best practices.
  • Minimize cost/ expenses and stock losses (shortages) through effective utilization of staff.
  • Implement and maintain merchandising & QDVP4 standards in store.
  • Accountable for the achievement of monthly budgeted targets.
  • Maximize Gross Profits through effective buy-ins.
  • Implement innovative business ideas that result into breakthrough targets.
  • Monitor and promote operational and service standards constantly by practicing PnP Service Qualities.
  • Attend to customers and their complaints.
  • Build and maintain sound relationships with all internal and external stakeholders partnership.
  • Maintain stores specific product ranges and product quality as per QDVP4 standards.
  • Accountable for stock rotation according to FIFO method.
  • See to it that no damaged or expired products are stocked.
  • Manage stock levels and dormant stock.
  • Manage stock holding days by utilizing roster order.
  • Manage stock ordering and monitor delivery of stock.
  • Oversee and manage all administrative duties of the store to ensure that they are completed within time limits and within company procedures.
  • Oversee the scheduling and planning of staff working hours for the week and approve weekly schedules.
  • Control store wages through appropriately monitoring and approving overtime and hours worked by staff.
  • Run an inspection on the floor Mule train.
  • Perform day end functions after cashiers are done.
  • Manage the housekeeping of the store and adherence to Food safety audit standards.
  • Enforce compliance of the Health & Safety policy to all staff members and internal visitors.
  • Conduct health and safety inspections on a daily basis and report monthly to Regional Managerand Support Office.


  • Assertive communication
  • Analytical ability /Business Analysis
  • Attention to detail
  • Planning and organizing skills
  • Sound Numerical Knowledge
  • Leadership ability
  • Influencing skills

Closing Date: 25 October 2023

O&L - a Great Place to Work.

Applicants meeting our requirements are invited to apply. O&L Group of Companies is an Equal Opportunity Employer.

Requisition ID: 3566

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