Coordinator: Banqueting, Groups & Events Job

o&l leisure (pty) ltd - swakopmund, namibia

3 months ago


To supervise and oversee all aspects of the banqueting department including booking, organizing, coordinating, and facilitating conferences and events to provide an excellent guest experience and maximize revenue generation.


  • National Diploma in Hospitality Management/ Hospitality Operations or equivalent
  • Minimum of 3 years previous reservations\banqueting coordinator experience
  • Experience in Banqueting, Event Planning & Administration, Wedding & Conference Coordination and Booking Management.
  • Computer literate (MS Office/Office/Excel/PowerPoint)


  • Coordinate all event venue bookings on Opera for the property and convert inquiries and provisional bookings into confirmed reservations.
  • Handle all event bookings and enter them into the conference and banqueting diary.
  • Attend and follow up on enquiries and gather sufficient information when making reservations in accordance with the Guaranteed Booking Policy
  • Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security.
  • Inspect table set-ups, bar set-ups, event facilities and scheduled function areas/rooms for cleanliness; check for cleanliness, neatness and agreement with group requirements and departmental standards; rectify deficiencies with respective personnel.
  • Collaborate with external vendors, such as florists, photographers, and entertainment, to ensure their services align with event requirements.
  • Arrange for the availability of audio-visual equipment, transportation, displays, and other event needs.
  • Inspect the setup and dcor for events and coordinate with relevant departments and ensure all everything is in working order (E.g. equipment etc).
  • Welcome customers/guest and monitor the overall experience to ensure the service offered create unforgettable, unique experience.
  • Ensure that standards for service delivery and hygiene requirements are consistently maintained in Banqueting venues and outlets.
  • Constantly monitor and check the quality-of-service delivery towards the guests.


  • Lives the O&L Values
  • Leads Growth
  • Takes Bold Stands
  • Causes Alignment
  • Being Authentic
  • Inspires Innovation
  • Deliver Extraordinary results

Closing date: 07 October 2023

O&L - a Great Place to Work.

Applicants meeting our requirements are invited to apply. O&L Group of Companies is an Equal Opportunity Employer.

Requisition ID: 3531

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