people & purpose (hr) manager | internal client services

deloitte - windhoek, namibia

10 months ago

Job Description

Main Purpose of Job

Deliver to the People & Purpose mandate and strategy in Namibia. To work proactively with the Business Unit Leaders to shape and implement the talent strategy for Namibia, by supporting the conceptualization, development and execution of talent strategies and core projects, through recommendations and insights on business strategy, industry and market trends and HR best practice. Ensure that relevant national and regional programmes and initiatives are in place, developed and implemented, thereby creating and supporting a distinctive and consistent Talent and Employee Experience across Namibia. Management and support of the full HR Employee Lifecycle. In addition, to ensure that the People and Purpose team delivers a high quality, consistent, integrated and seamless service which is aligned with the business and talent strategies.

Exciting opportunity await you to make an impact by:

  • Contribute to the development ofand ensure the successful implementation of all employee life cycle activities for Namibia as linked to the People & Purpose/ Talent Strategy and the Office Strategy.
  • Collaborate, support and ensure alignment toAfrica People & PurposeStrategies.
  • Responsible for the development of, successfulimplementation and maintenance ofthe following programmes/functions: Retention, TransformativeLeadership Culture,Succession Planning, Talent Development,Talent Acquisition & Onboarding,Diversity, Equity & Inclusion (DEI),Culture, Engagement & Wellbeing (CEW), Learning & Development,Global Performance Experience (GPE),Mobility & Secondments,Reward & Analytics, Recognition, Employee Relations (Disciplinary matters, Poor Performance, Incapacity, Grievance, Deloitte Speak-up etc), Remuneration & Benefits, Payroll and Exits.
  • Custodian of firms Policies and Procedures.
  • Ensure compliance to the Labour Act, HR Legislation, Employment Equity Act, andto relevant Regulatoryentities such as PAAB and ICAN.
  • Provides client management with sound professional advice and support across broad area of issues arising.
  • Builds professional relationships within service line/s to understand business needs in area/s of responsibility.
  • Generates and implements innovative ideas and solutions within area of responsibility to enhance/renew service offerings.
  • Manages quality and timeliness of day-to-day deliverables of self and team.
  • Recruits, mentors and guides team members and shares expertise and knowledge with counselees on an ongoing basis.
  • Lead a firm wide contribution project.
  • Oversee trainee and consultant training process.
  • Oversee monthly payroll process.
  • Facilitate andprepareaccurate and integrated monthly reports.

The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.


Were looking for someone with the following attributes:

Qualification & Experience

  • Honours Degree or equivalent in Human Resources, Organisational Psychology or Business Management Qualification.
  • Postgraduate qualification is advantageous.
  • 7 years working experience within the HR function.
  • 3 years at Senior Consultant level within the HR function.
  • Academic & practical knowledge of the HR Value Chain.

Technical competencies

  • Knowledge of employment laws and IR practices.
  • High capability in MS Office packages.
  • Knowledge of SAGE VIP and SAP SuccessFactors is advantageous.
  • Skilled in field with sound industry and business knowledge
  • Demonstrated leadership skills
  • Experienced in communication and implementation of strategy
  • Proven ability to manage and execute projects
  • Experienced in development and delivery of professional presentations
  • Good report writing skills
  • Good MS Office skills (at minimum intermediate level)

Behavioural competencies

  • Excellent communication skills, both written and verbal
  • Effective interpersonal and relationship building skills
  • Good mentorship and coaching ability with desire to develop self and others
  • Strong client delivery focus
  • Adaptable, managing change and ambiguity with ease
  • Focus on quality and risk
  • Effective problem-solving ability
  • Excellent business acumen
  • Manage multiple and conflicting priorities
  • Resilience and ability to deliver high quality deliverables and maintain professional engagement and standard of excellence under pressure
  • Project Management
  • Innovation
  • Change Management
  • Alignment with Firms Global Shared Values

Additional Information

Leadership Standards

Capability & Description

Living our Purpose

Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make


Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people

Performance drive

Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders

Strategic direction

Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction

Talent development

Develops high-performing people and teams through challenging and meaningful opportunities

At Deloitte, we want everyone to feel they can be themselves and to thrive at workin every country, in everything we do, every day.We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. Weseek to create and leverage our diverse workforce to build an inclusive environment across the African continent.

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