Banqueting Waitron Job

PURPOSE OF THE POSITION:

Responsible for ensuring a professional and efficient service and setup of banquets, conference and events to deliver an excellent guest service in accordance to the brand promise while working to achieve departmental targets.

QUALIFICATIONS & EXPERIENCES:

• Grade 12
• Minimum 2 years experience in a restaurant operation as a waitron
• F&B Point of Sale system
• Good understanding of food and beverage offering in a 4* or 5* establishment

KEY ACCOUNTABILITIES:

• Welcome guests in a warm and professional manner
• Ensure setup and service of banquets, conference and events is done timeously
• Maintain cleanliness of all operating equipment, workstation and storerooms
• Manage guest queries in a timely and efficient manner
• Explain menu items where necessary
• Take guests food & beverage orders, repeat order back to guests to confirm correct order where necessary
• Ensure correct posting is done on POS/MICROS system.
• Correct processing of guests bills and payments
• Ensure coffee stations are set up according to standards and that pantry orders are done prior
• Ensure that all technical equipment are in good working condition and report malfunctions
• Performs additional duties as and when required

COMPETENCIES REQUIRED:

• Lives the O&L Values
• Leads Growth
• Takes Bold Stands
• Causes Alignment
• Being Authentic
• Inspires Innovation
• Deliver Extraordinary results

Closing date: 10 August 2023

O&L - a Great Place to Work.

Applicants meeting our requirements are invited to apply. O&L Group of Companies is an Equal Opportunity Employer.

Requisition ID: 3399