about us
- Will always honour our commitments, be truthful in what we say and do, uphold high ethical and moral standards and be fair and equitable in all our dealings.
- In our owner manager culture we accept that we are the masters of our own destiny and therefore we will always take full responsibility and accountability for all our decisions and actions and never leave anything unfinished.
- Are empowered to innovate and come up with new ideas, as we value and nurture new ideas.
- We believe in and enjoy what we are doing and therefore we energetically and willingly nurture caring relationships with all our stakeholders in our exciting journey of uncompromisingly achieving our objectives.
- Respect the feelings, rights and abilities of our colleagues, clients and communities, even though they may be different from our own. We respect ourselves and our colleagues by not accepting or delivering average or poor performance. If the FNB values are congruent with your value set, and you have the necessary skills and competencies for the position advertised, then we are looking for you. Preference shall be given to suitably qualified applicants from the designated groups as defined in the Affirmative Action Act, 29 of 1998.
purpose
To create a welcoming atmosphere for customers, advice on products and services and to ensure that all service points are manned
experience and qualifications
- Minimum Qualification - Grade 12
- Preferred Qualification - Relevant Certificate or Diploma
- Experience - 1 to 3 years experience in a similar environment
- Will always honour our commitments, be truthful in what we say and do, uphold high ethical and moral standards and be fair and equitable in all our dealings.
- In our owner manager culture we accept that we are the masters of our own destiny and therefore we will always take full responsibility and accountability for all our decisions and actions and never leave anything unfinished.
- Are empowered to innovate and come up with new ideas, as we value and nurture new ideas.
- We believe in and enjoy what we are doing and therefore we energetically and willingly nurture caring relationships with all our stakeholders in our exciting journey of uncompromisingly achieving our objectives.
- Respect the feelings, rights and abilities of our colleagues, clients and communities, even though they may be different from our own. We respect ourselves and our colleagues by not accepting or delivering average or poor performance. If the FNB values are congruent with your value set, and you have the necessary skills and competencies for the position advertised, then we are looking for you. Preference shall be given to suitably qualified applicants from the designated groups as defined in the Affirmative Action Act, 29 of 1998.
To create a welcoming atmosphere for customers, advice on products and services and to ensure that all service points are manned
- Minimum Qualification - Grade 12
- Preferred Qualification - Relevant Certificate or Diploma
- Experience - 1 to 3 years experience in a similar environment
- Location: Grootfontein
- Contribute to cost efficiencies through responsible utilisation of work-related resources
- Participate in planned activities that are appropriate for own development
- Engage with the customers in a professional way as specified in the service standards upon entering the branch and during their waiting time
- Build the brand through providing professional customer service within the branch and upholding the image of the branch
- Report on transactional and process activities within set guidelines to provide timely information for decision making
- Ensure operational excellence through the delivery of work processes according to defined quality standards
- Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation
- Deliver customer service through adherence to quality service standards