Description
Are you passionate about the building materials industry? Do you have exceptional customer service skills and enjoy working in a fast-paced environment? We are seeking a dedicated and knowledgeable Counter Salesperson to join our client's team, a leading provider of building materials. If you are a motivated individual with a strong work ethic and a desire to grow your career in the industry, we want to hear from you!
Responsibilities:
- Greet and assist customers in a friendly and professional manner at the sales counter.
- Provide product information, recommendations, and technical assistance to customers regarding building materials.
- Understand customer needs and offer suitable solutions to maximize customer satisfaction and sales opportunities.
- Process sales transactions accurately and efficiently, including cash handling and operating the point-of-sale system.
- Maintain a clean and organized sales counter area, including restocking shelves and ensuring product displays are appealing.
- Collaborate with the warehouse team to ensure timely and accurate order fulfillment.
- Keep up-to-date with product knowledge and industry trends to effectively communicate and upsell products to customers.
- Address customer inquiries, concerns, and complaints promptly and escalate issues as necessary.
- Collaborate with the sales team to achieve sales targets and contribute to the overall success of the company.
Requirements
- Previous experience in a similar role within the building materials industry is highly desirable.
- Excellent customer service and interpersonal skills.
- Strong knowledge of building materials, including their uses, specifications, and applications.
- Ability to effectively communicate technical information to customers of varying knowledge levels.
- Basic math skills and proficiency in using point-of-sale systems.
- Detail-oriented with strong organizational and multitasking abilities.
- Ability to work effectively in a team environment and independently.
- Physical ability to lift and carry heavy items as required.
- High school diploma or equivalent; additional training or certification in building materials sales is a plus.
Closing date: 9 June 2023