IT Business Relationship Manager

about us

• Will always honour our commitments, be truthful in what we say and do, uphold high ethical and moral standards and be fair and equitable in all our dealings.
• In our owner manager culture we accept that we are the masters of our own destiny and therefore we will always take full responsibility and accountability for all our decisions and actions and never leave anything unfinished.
• Are empowered to innovate and come up with new ideas, as we value and nurture new ideas.
• We believe in and enjoy what we are doing and therefore we energetically and willingly nurture caring relationships with all our stakeholders in our exciting journey of uncompromisingly achieving our objectives.
• Respect the feelings, rights and abilities of our colleagues, clients and communities, even though they may be different from our own. We respect ourselves and our colleagues by not accepting or delivering average or poor performance. If the FNB values are congruent with your value set, and you have the necessary skills and competencies for the position advertised, then we are looking for you. Preference shall be given to suitably qualified applicants from the designated groups as defined in the Affirmative Action Act, 29 of 1998.

purpose

To serve as a strategic interface between the business and IT, ensuring alignment between business strategy and IT capabilities by identifying the necessary skills and supporting technologies that would be required to realise the vision

experience and qualifications

• Minimum Qualification - Postgraduate Degree in Information Systems or Computer Science
• Preferred Qualification - Relevant qualification in Business Management, Business administration or Master of Business Relationship Management (MBRM)
• Experience - 3 to 5 years experience in a similar environment of which 2 to 3 years ideally at junior management level

• Will always honour our commitments, be truthful in what we say and do, uphold high ethical and moral standards and be fair and equitable in all our dealings.
• In our owner manager culture we accept that we are the masters of our own destiny and therefore we will always take full responsibility and accountability for all our decisions and actions and never leave anything unfinished.
• Are empowered to innovate and come up with new ideas, as we value and nurture new ideas.
• We believe in and enjoy what we are doing and therefore we energetically and willingly nurture caring relationships with all our stakeholders in our exciting journey of uncompromisingly achieving our objectives.
• Respect the feelings, rights and abilities of our colleagues, clients and communities, even though they may be different from our own. We respect ourselves and our colleagues by not accepting or delivering average or poor performance. If the FNB values are congruent with your value set, and you have the necessary skills and competencies for the position advertised, then we are looking for you. Preference shall be given to suitably qualified applicants from the designated groups as defined in the Affirmative Action Act, 29 of 1998.

To serve as a strategic interface between the business and IT, ensuring alignment between business strategy and IT capabilities by identifying the necessary skills and supporting technologies that would be required to realise the vision

• Minimum Qualification - Postgraduate Degree in Information Systems or Computer Science
• Preferred Qualification - Relevant qualification in Business Management, Business administration or Master of Business Relationship Management (MBRM)
• Experience - 3 to 5 years experience in a similar environment of which 2 to 3 years ideally at junior management level

• In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

• Control expenditure and identify process improvements to contain and reduce costs
• Drive value by owning the strategic relationship between the BRM function and partners to stimulate, surface, and shape demand
• Advance the Business Relationship Manager (BRM) capability beyond just the role and function, sharing ownership with the full BRM community of practice for continual improvement
• Develop, encourage and nurture collaborative relationships across area of specialisation
• Manage team performance in achievement of business objectives
• Provide input into the development of the tactical strategy, and develop and implement a supporting operational strategy
• Compile reports that track progress and guide business to make informed decisions
• Ensure development and continuous value add improvement to operational processes
• Manages risks in own area of responsibility
• Creates solutions to meet customer demands to deliver internal and external customer service excellence through adherence to quality service standards
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation