Job Description
Europcar, a leader in the Car Rental industry is looking for a Driver/Cleaner for their Windhoek Airport Depot Branch. This role is ideal for someone who clearly understands that the quality of the vehicle we provide plays a critical role in the customers rental experience. We only want to talk to people who derive satisfaction from providing customers with a quality vehicle, at the right time every time, and are calm under pressure. Your track record as someone who operates company assets responsibly while striving to meet customer expectations at all times will be an advantage. This is a great opportunity for individuals who want to learn and grow with our business, and make a positive contribution to the teams success.
Covid-19 vaccination is an important part of Motus Retail and Rentals commitment to stopping the spread of COVID-19 not only in our workplaces, but the country as a whole. This is because vaccines offer protection to employees by reducing their risk of infection, or the severity of their symptoms; and at a population level, referred to as population-immunity. Given that vaccination is a priority in the fight against COVID-19, we encourage vaccinated candidates to apply for the vacant position.
Position Overview
The purpose of this position is deliver efficient, friendly customer service and to ensure that every renter receives a vehicle on time, that meets our quality and safety standards.
Specific Role Responsibilities
- Cleaning of vehicle interior and exterior to our high standards.
- Vehicle quality control, including identification and reporting of expired license vehicles and any other issue that does not conform to our quality standards.
- Refueling vehicles, checking tyre pressure and oil/water/other fluids after every rental.
- Delivering vehicles to customers in accordance with our procedures.
- Handling vehicle check-ins in accordance with company, quality control and claims procedures.
- Maintaining cleanliness of yard and other surrounding areas.
- Maintaining the integrity of the company by behaving ethically and safeguarding the assets and interests of both the business and our customers.
- Other duties on request.
Qualifications and Experience
Minimum Experience
- 1 years relevant driving experience
Minimum Qualification
- NQF Level 4 (Grade 12 or equivalent)
Minimum Requirements
- Valid, unendorsed Code 8 driver's license
- Computer literate (basic level will suffice)
- Able to read a map.
Essential to Note: The successful candidate must be willing to work overtime/shifts/weekends when required.
Skills and Personal Attributes
Competencies
- Communication skills (comfortably conversant in English/ read & write)
- Good interpersonal skills to support excellent face-to-face customer relations.
- Must be able to handle pressure and exhibit good time management skills, demonstrating a sense of urgency and commitment.
- A team player.
Personal Attributes
- Flexible and self-motivated.
- Honest, trustworthy and highly responsible.
- Neat and presentable.
- Must be able to handle pressure and exhibit good time management skills, demonstrating a sense of urgency and commitment.
- A team player.