Waiter Job

JOB GRADE: A3
LOCATION: MIDGARD LODGE

PURPOSE OF THE POSITION:
Ensuring a prompt, polite, efficient, and high standard of food and beverage service, to the total satisfaction of the guest, and in accordance with company policies and procedures. To turn Customers into Regulars and Regulars into Friends.

QUALIFICATIONS & EXPERIENCES
Grade 12.
Minimum 1 year experience in waiter in restaurant
Knowledge in Micros system.

KEY ACCOUNTABILITIES:
1. Responsible for presenting the menu and taking orders from all guests in the restaurant, processing them immediately into the Micros system as per the standards.
2. Ensure to have proper knowledge of all menu items, their preparation and presentation as well as any daily special order to confidently answer guests questions when required.
3. Ensure that the correct food and beverage items are brought and served to the correct guest promptly and efficiently.
4. Responsible for timeously presenting an accurate bill to the guest.
5. Responsible for safekeeping of all processed bills and the method of payment received during the course of the shift and will be obliged to be cashed up at the end of each shift.
6. Ensure that all guests are welcomed, using guest name as often as possible.

COMPETENCIES REQUIRED
Lives the O&L Values
Leads Growth
Takes Bold Stands
Causes Alignment
Being Authentic
Inspires Innovation
Deliver Extraordinary results

Closing Date: 5 May 2023

JOB GRADE: A3

LOCATION: MIDGARD LODGE

PURPOSE OF THE POSITION:

Ensuring a prompt, polite, efficient, and high standard of food and beverage service, to the total satisfaction of the guest, and in accordance with company policies and procedures. To turn Customers into Regulars and Regulars into Friends.

QUALIFICATIONS & EXPERIENCES

• Grade 12.
• Minimum 1 year experience in waiter in restaurant
• Knowledge in Micros system.

KEY ACCOUNTABILITIES:

1. Responsible for presenting the menu and taking orders from all guests in the restaurant, processing them immediately into the Micros system as per the standards.
2. Ensure to have proper knowledge of all menu items, their preparation and presentation as well as any daily special order to confidently answer guests questions when required.
3. Ensure that the correct food and beverage items are brought and served to the correct guest promptly and efficiently.
4. Responsible for timeously presenting an accurate bill to the guest.
5. Responsible for safekeeping of all processed bills and the method of payment received during the course of the shift and will be obliged to be cashed up at the end of each shift.
6. Ensure that all guests are welcomed, using guest name as often as possible.

COMPETENCIES REQUIRED

• Lives the O&L Values
• Leads Growth
• Takes Bold Stands
• Causes Alignment
• Being Authentic
• Inspires Innovation
• Deliver Extraordinary results

Closing Date: 5 May 2023