about us
- Will always honour our commitments, be truthful in what we say and do, uphold high ethical and moral standards and be fair and equitable in all our dealings.
- In our owner manager culture we accept that we are the masters of our own destiny and therefore we will always take full responsibility and accountability for all our decisions and actions and never leave anything unfinished.
- Are empowered to innovate and come up with new ideas, as we value and nurture new ideas.
- We believe in and enjoy what we are doing and therefore we energetically and willingly nurture caring relationships with all our stakeholders in our exciting journey of uncompromisingly achieving our objectives.
- Respect the feelings, rights and abilities of our colleagues, clients and communities, even though they may be different from our own. We respect ourselves and our colleagues by not accepting or delivering average or poor performance. If the FNB values are congruent with your value set, and you have the necessary skills and competencies for the position advertised, then we are looking for you. Preference shall be given to suitably qualified applicants from the designated groups as defined in the Affirmative Action Act, 29 of 1998.
purpose
Recovers delinquent accounts, compiles and maintains basic credit information, prepares reports, obtains approval for refinancing and repossessions.
experience and qualifications
- A relevant post Grade 12 qualification, or studying towards one, will be an advantage
- 2 to 3 years related experience.
- Will always honour our commitments, be truthful in what we say and do, uphold high ethical and moral standards and be fair and equitable in all our dealings.
- In our owner manager culture we accept that we are the masters of our own destiny and therefore we will always take full responsibility and accountability for all our decisions and actions and never leave anything unfinished.
- Are empowered to innovate and come up with new ideas, as we value and nurture new ideas.
- We believe in and enjoy what we are doing and therefore we energetically and willingly nurture caring relationships with all our stakeholders in our exciting journey of uncompromisingly achieving our objectives.
- Respect the feelings, rights and abilities of our colleagues, clients and communities, even though they may be different from our own. We respect ourselves and our colleagues by not accepting or delivering average or poor performance. If the FNB values are congruent with your value set, and you have the necessary skills and competencies for the position advertised, then we are looking for you. Preference shall be given to suitably qualified applicants from the designated groups as defined in the Affirmative Action Act, 29 of 1998.
Recovers delinquent accounts, compiles and maintains basic credit information, prepares reports, obtains approval for refinancing and repossessions.
- A relevant post Grade 12 qualification, or studying towards one, will be an advantage
- 2 to 3 years related experience.
Additional Requirements: Commercial and business background and experience will be an added advantage. Knowledge of the Namibian court process and legal requirements in the collection space. Closing Date: 29 March 2023 Attach relevant documents (CV, Qualifications), without it your application will not be considered Applicants will be subject to ITC and reference checks Ensure documents are in PDF format when uploading Location: Windhoek
- Retrieves and manipulates data into an understandable format.
- Extensive data mining and analysis.
- Risk grading of customers and provide input into Regulatory Credit Risk reports and models.
- Recover bad debts to ensure that departmental and company goals are met.
- Perform administrative duties e.g., daily referrals, checking of entries and checking of attorney fees lists.
- Interview customers on a daily basis concerning their financial position, assess, evaluate and decide course of future action to ensure recovery of bad debts.
- Understand customer situation and educate customers in the consequences of bad debts.
- Obtain all necessary documentation needed for files from the different department and branches.
- Obtain current valuations, clearance totals and calculate bid prices.
- Hand over account to attorneys when client has defaulted.
- Follow up on death claims submitted and policies to be surrendered.