Wealth Manager: Central

Wealth Manager: Central

Listing reference: capgh_000153

Listing status: Online

Apply by: 23 March 2023

Position summary

Introduction

To deliver a full range of financial services and products to affluent clients who desire the assistance of a credentialed financial advisor in a consultative way. The Wealth Manager should coordinate private banking, short- and long-term insurance, estate planning, fiduciary services, retirement planning, tax professionals and investment management. Must have the ability to perform, implement and review a complete financial needs analysis to the affluent market.

Job description

Key Performance Areas (KPAs)

Knowledge and Investment advice.

• Capricorn Unit Trusts.
• Republic of Namibia Treasury Bills.
• Republic of Namibia Government bonds.
• Selected third party unit trust funds on the Capricorn Investment Platform.
• Investment Linked Living Annuities, Retirement Annuities and Preservation funds on all Namibian insurers platforms.
• Offshore investment options on Sanlam Private Wealth investment platform.
• Structured investment products created by Capricorn Asset Management.
• Bank Windhoek investment products.

Customer Focus

• Build long-lasting and trustful relationships with clients.
• Handle any client query and be able to fully assist in client investment needs on all relevant investment or banking systems.
• Willingness and ability to commute to client choice of venue and deliver required investment advice there.
• Make sure all client information is fed into the FNA and that all details are accurate, make recommendations to client and incorporate into FNA & Recording of advice.
• Have the ability to design and implement financial solutions to clients.
• Ensure that clients' needs are met at all times by making sure all business units work together as a team.
• Make sure to obtain all signed documents from client, e.g. Astute, SLA, Broker change, Advice agreement, Fee structure, Proposal.
• Obtain necessary documents for drafting of Wills &Trust Deed.
• Explore customers long-term and short-term insurance needs, obtain quotes, provide suitable proposals and implement solutions.

General

• Keep up to date with the client's life cycle, birthdays, anniversaries, children, hobbies, business interest, new car, new house, travel, etc.
• Retain ownership of customers' request, complaints and applications and keep customer up to date.
• Obtain all relevant documents from client, e.g. ID, marriage certificate, etc.
• Instruct to prepare Wealth File and maintain our copy of the file.

Self-Development

• Be familiar with relevant tools to provide investment advice to enhance investment advice and client understanding.
• Be up to date with all relevant legislation, best practices and compliance regulations.
• Be up to date with all the information and fine details of CUT funds and CPW products and services.
• Be fully aware and up to date of all relevant peer investment options, performance, fees and other critical information.
• Have sufficient knowledge on insurance products and services in order to provide general advice and guidance to clients.
• Constantly work to improve industry knowledge.
• Familiar and high aptitude on various systems including Microsoft Office, Phoenix, Silica, Money Mate and Glacier, Sanport and Sanfin (FNA system).

People Management

• Set clear work objectives and standards for the team - lead by active example.
• Manages the team to ensure that work standards and quality work output targets are achieved and maintained.
• Establishes appropriate, clear and consistent work measures for the area;
• Manages the performance contribution of staff against clear and established measures/ targets.
• Recognize and reward outstanding performance.
• Identify and manage poor performance (in line with the poor performance code) providing an opportunity for corrective steps to be taken to rehabilitate performance.
• Proactively share knowledge, coach, and mentor the team.
• Identify strengths and weaknesses and provide staff with the appropriate training to improve skills.
• Actively build and encourage collaborative team relationships to help accomplish team goals; and
• Actively support employment equity by utilizing differences to the benefit of the team and customers. Ensure that all team members and customers are treated with equal respect and dignity.
• Make sure relationship between Wealth Manger, Private Banker, and STI is in line with wants, needs and expectations of client, it should be consistent

Minimum requirements

Experience/Knowledge and Skills

• Be fully informed of all relevant investment product knowledge, availability, performance and current market prices.
• Be able to provide clients with a high level of investment advice taking into consideration all available options and client situation, objective(s) and risk tolerance.
• Ability to create a suitable investment portfolio for clients in line with CAM and general investment norms.
• Draft high quality investment proposals if required to generate business.
• Be fully informed of relevant market events, overall economic situation and official CAM house view and can convey that into client advice.
• Be able to identify prospective clients, attract and offer them relevant investment options and generate business according to predetermined targets.
• Be able to manage and maintain a large book of affluent investors.
• Arrange and perform regular check-up / rebalancing sessions with clients regarding their short-term insurance policy in sync with Welwitschia.
• Ability to design, create and maintain relevant MIS reports.
• Must have extensive knowledge and experience in offering long term insurance advice on both personal and business level.
• Be fully aware of the various long term insurance products and offering available in the market.
• Be able to deliver a complete financial needs analysis to the affluent individual and related business alike.
• Pro-actively identify cross-selling opportunities within existing portfolio of clients and give leads to responsible manager.

Qualifications

• 3yr Relevant Bachelors Degree with 8yrs experience within the Financial Planning Industry.
• 3yr Bachelors Degree, Post-graduate diploma in Financial Planning and 5 yrs. experience in the Financial Planning Industry.
• Preferably a CFP accreditation required.