Client Account Operations Supervisor (Otjiwarongo)
Africa Personnel Services - otjiwarongo, namibia
a month ago
We are looking to hire an experienced Client Account Operations Supervisor to maintain solid relationships with the company's key clients.
- Develop and maintain strategic long-term trusting relationships with high-volume clients to accomplish organic growth and long-term company objectives.
- Suggest solutions that answer clients' needs and want.
- Ensure the ordered products are delivered in a timely manner.
- Serve as a contact point for key customers and internal teams.
- Resolve customers' complaints in an effective and respectful way.
- Measure, track, and analysekey account metrics.
- Create reports for upper management.
- Keep abreast with industry and market trends and best practices.
- Citizen of Namibia.
- Proven working experience as Operations/ Key Account Supervisor for 5 + years (s).
- Proven experience in sales and customer service will be an advantage.
- Outstanding communication and interpersonal skills.
- Aptitude in networking and building relationships.
- Excellent time and project management skills.
- Ability to prioritize and meet critical deadlines.
- Problem-solving and negotiation aptitude.
Closing Date: 28/02/2023