Banqueting Supervisor Job

O&L - swakopmund, namibia

15 days ago



PURPOSE OF THE POSITION:


To Lead and Supervise conference and banqueting activities within the Hotel providing excellent service to all delegates.


QUALIFICATIONS & EXPERIENCE :

  • Grade 12
  • Diploma in Restaurant Management, Hospitality\Tourism Qualification
  • Minimum of 2 years of group reservations\banqueting coordinator experience within 4* or 5*Hotel and Restaurant practice.
  • Computer Literacy : MS Office, MICROS, OPERA, Materials Control.

KEY ACCOUNTABILITIES :

  • Anticipate guests needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
  • Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security.
  • Maintain positive guest relations at all times.
  • Maintain standards in Banqueting venues and outlets at all times in relation to service delivery and hygiene requirements.
  • Supplies relevant information to other departments timeously to assist them in planning and running their departments.
  • Prepares guest accounts in accordance with the company policies and procedures.
  • Consult with customers to determine objectives and requirements for events such as meetings, conferences, and conventions.
  • Correspond with customers to answer questions or resolve complaints.
  • Meet with sponsors and organizing committees to plan scope and format of events, to establish and monitor budgets, or to review administrative procedures and event progress.
  • Review event bills for accuracy and approve payment.
  • Evaluate and select providers of services according to customer requirements.
  • Arrange the availability of audio-visual equipment, transportation, displays, and other event needs.

COMPETENCIES REQUIRED

  • Lives the O&L Values
  • Leads Growth
  • Takes Bold Stands
  • Causes Alignment
  • Being Authentic
  • Inspires Innovation
  • Deliver Extraordinary results

CLOSING DATE: 10 February 2023



O&L - a Great Place to Work.

Applicants meeting our requirements are invited to apply. O&L Group of Companies is an Equal Opportunity Employer.

Requisition ID: 2873

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