Quality Assurance Officer

Role:

• Manage the overall stock flow in the warehouse and stock age procedures and records
• Inspect all perishable items from inbound and outbound shipments
• Perform quality assessment of items upon delivery as well as when products are moved into the picking area before dispatch
• Ensure that all products are of high quality and maintained in the highest standard possible
• Oversee the re-packing of products and repair of damages
• Ensure the warehouse is free of insects and pests
• Support the sourcing team with the ideal stock levels and report on unnoticed low stock levels
• Ensure that everyone in the warehouse follows the security and quality requirements at all times as required by the Warehouse Manager
• Take note of damages in transit from the fulfillment agents and drivers, investigate where necessary and elaborate reports
• Makes recommendations to management regarding reduction in shrink
• Maintains logs and records of spoilage, including information on overbuying, lack of retail performance, weak produce, etc.
• Observe all Company safety policies and procedures.

Requirements/ Skills:

• Able to learn the standards for FMCG and fresh produce
• Good attention to detail
• Able to safely operate a forklift and similar power equipment; ability to obtain appropriate certification to operate forklift
• Able to work effectively in an open, dynamic, and collaborative environment
• Good initiative and problem-solving skills; ability to resolve issues skillfully, appropriately, and in a timely manner
• Strong sense of urgency while remaining calm under pressure
• Strong computer skills, and Microsoft Office package
• High School diploma or equivalent is preferred
• Minimum of 1-year experience in a leading role in the warehouse or quality control position
• Good knowledge of inventory control processes and of proper manufacturing & distribution warehouse organization