Fulfillment Agent

Jabu - windhoek, namibia

2 years ago

Role:

  • Loads shipments on the trucks and Android app
  • Responsible for submitting car checklist daily
  • Manages driver assigned to truck, and treats all company property with respect
  • Engages with customers about their deliveries
  • Communicates with customers to place more orders over the phone and in field
  • Delivers all orders to customers timely
  • Records all customer details correctly on the system
  • Records geolocation of all customers on delivery
  • Takes photo of customer shops on app once for record-keeping purposes
  • Collects money per order on the app and physically
  • Reconciles cash with JABU team at retail store to match shipment
  • Responsible for safe keeping all stock received
  • Responsible for bringing back stock that was rejected
  • Report issues related to fulfillment and car deliveries
  • Customer-facing, great with client service, patient and understanding
  • Always wearing clean clothing, and closed toe shoes
  • Takes ownership of the job position and ensures to complete given tasks in time and in full
  • Ensures to be proactive and self-organized
  • Shows initiative, excitement and promotes JABU brand

At Retail Partner:

  • Find out which products are too expensive that people would like to buy
  • Record all prices and products and report to Assistant Retail Coordinator
  • Work with other colleagues to find products and prices and speak to customers
  • Make recommendations of new products and pricing needs in order to win clients

Additional documentation to be provided with the CV

  • Police clearance, 90 days maximum since the date of issuing


And, we can tell you more benefits:


Teammates: We work as a community, where there will always be someone with you to help you. The team supports each other, pulling together through the busy periods and always making sure to have fun and celebrate successes.

Working hours: Usually we are from 8am to 5pm at the office, but we are a startup, we work hard and we like flexibility.


Impact on the world: At Jabu, we want to positively impact the world through our initiatives. We are changing lives and you are going to be part of it.

If after everything we have told you, you want to join us, do not hesitate! Apply for this offer!

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