<h2>Job Description</h2><p>Responsible for the recording and assignment of all incidents or service request at the ICT Help Desk. Responsible for the first line incident resolution. Providing accurate information on call status and ensuring call closure is to the satisfaction of the end user.</p><h2>Key Performance Areas</h2><ul><li>Log service and incident request</li><li>Remote user support.</li><li>Administrative service related to ICT Help Desk</li></ul><h2>Skills, Experience &amp; Education</h2><p>Grade 12 with one (1) year relevant technical IT experience.</p><p>Computing systems terminology and hardware, modern computer techniques, methodologies, principles and practices</p>

Temporary Fixed Term Contract-Service Desk Operator

Temporary Fixed Term Contract-Service Desk Operator. job description responsible for the recording and assignment of all incidents or service request at the ict help desk. responsible for the first line incident...

Temporary Fixed Term Contract-service Desk Operator Job In Windhoek, Namibia

View job description and submit your aplication for this Temporary Fixed Term Contract-service Desk Operator job from City of Windhoek on Savanhu