Manager, Card Acquiring

Standard Bank Group - windhoek, namibia

2 years ago

Job Details

  • To own and manage the strategy, objectives, performance targets and tracking mechanisms for the Card Acquiring – inclusive of ownership of the profit and loss (P&L) and set budgets.
  • Relationship Management function for all Standard Bank merchants and potential merchants,
  • To effectively manage the Card Acquiring business, to deliver a compelling value proposition and customer experience while delivering sustainable economic value to the bank (as measured by prescribed targets).

Key Responsibilities

  • Develops, coordinates and implements long, medium and short term strategies to maximize product growth and profitability across the business and drive the strategic positioning of the business in support of the relative Bank strategy
  • Manage growth and retention of Merchants
  • Manage internal and external relationship pertaining to merchants
  • Deliver the agreed Acquiring sales and financial targets by researching developing and implementing strategies that increase card acceptance portfolio while increasing our understanding of Merchant payment requirements
  • Management of the department and its team members
  • In collaboration with Buisness Commercial Clients,Consumer & High Networth Client,Client Solutions and Corporate & Investement Banking segments, understands the target market, their needs and the competitor’s landscape in support of the Customer Financial Solutions strategy.
  • Analyses the local market to understand key business drivers, key influences and competitor activity and leverages the bank’s understanding of customer needs and competitor offerings and opportunities to differentiate our proposition.
  • Leads the design of innovative product solutions and new market opportunities to create financial solutions that optimise economic profit to the bank within a set risk appetite, while providing value to the customer.
  • Embeds the Card Acquiring in a visible and active manner across the entire Bank Customer value chain of delivery with Customer Financial Solutions. 

Qualifications

  • The ideal candidate should hold a Post Graduate Degree, MBA or equivalent qualification in Business Commerce or related fields.
  • Extensive knowledge and expertise in product management and product development within the financial services industry. Sound experience and knowledge in providing innovative solutions to customers. Experience in people management, leading teams and motivating people. Proven track record in the financial services industry. Broad, in-depth understanding of the causal relationship between Card Acquiring and profit generation.
  • Knowledge of finance, economics and calculating economic profit / card acquiring operations and its related value chain / infrastructure requirements (both IT, process and facilities) supporting Card Acquiring operations / relevant regulatory rules and procedures including banking regulatory requirements / the competitive environment and industry trends

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