Job Details
Conduct ongoing research and analysis to enable the Managers Client Coverage to fully understand the clients’ business, context, and identify potential business opportunities for the bank. Interpret the research findings and analytics. Make recommendations regarding potential opportunities or risks so that the Manager Client Coverage is able to proactively identify solutions or mitigate commercial risks.
Key Responsibilities
Client and industry research and analysis
- Conduct research on clients, their business, operations and performance, as well as trends in their specific industries at the request of the Managers: Client Coverage
Client relationship management
- Compile and analyse information regarding sales activity and business pipeline.
- Interact and liaise with clients with the purpose of providing or requesting information, to assist in the deal execution and/or gathering critical information for the bank.
Information Management
- Ensure that the client information is updated in all the relevant information systems, and when out-dated, liaise with clients to gather the updated information.
- Compile and analyse reports on client profitability, product profitability and provide input to the budget planning and performance management process.
Support the Credit Process
- Support Managers: Client Coverage in the credit process including credit applications, PCC (paper preparation), excess management, and compliance related issues to achieve zero write-off of debt, zero operational loss issues and other relevant workflows between credit and coverage.
Client Deal Enablement
- Ongoing review of client base for potential High Risk clients.
- Develop and prepare credit paper for submission to the Product Credit Committee (PCC) in conjunction with the Manager: Client Coverage.
- Develop and prepare appropriate documentation to complete annual credit review in conjunction with the Manager: Client Coverage
- Act as escalation point for any identified risks to Manager: Client Coverage
Qualifications
Qualifications:
- Bachelor’s degree in business or business related field.
- A post graduate business degree will be considered an advantage.
Experience:
- 1 to 2 years in the Banking, Financial Services or Business Consulting.
- Experience in conducting research and analytics, supported by strong computer proficiency skills.