PURPOSE OF THE POSITION
To identify areas where businesses can enhance processes and workflows to remain competitive in their respective industries by engaging management and stakeholders to identify areas for improvement.
KEY ACCOUNTABILITIES
- Develop, implement and manage a cyclical review plan to ensure governing documents on the Process Model are updated and relevant at all times.
- Effectively monitor and report on progress against the review plan targets to senior leadership.
- Provide guidance and professional advice to process owners and process champions to identify and analyze core business processes and workflows, including governing policies, frameworks, standards, and supporting forms and templates.
- Facilitate workshops with process owners and process champions to revise all process model documentation on a cyclical basis.
- Critically evaluate all process model documentation to identify weaknesses and recommend improvements to be made by the process owner.
- Review governing documentation on the process model and maintain desired documentation quality standards and structure uniformity.
- Research and investigate the feasibility of implementing the latest business best practices and technological developments to automate and streamline processes to help businesses perform more efficiently.
- Recommend new process improvements to process owners and/or senior leaders for approval.
- Proactively drive, track and monitor progress of the review cycle, to senior leadership.
- Develop an awareness and training plan with training content to present training to the relevant audience to promote compliance to company policies and procedures.
- Maintaining the Process Model repository on Sharepoint Online.
QUALIFICATIONS AND EXPERIENCE
- Bachelor's Degree in business management, accounting, auditing or similar.
- 5-6 years relevant process analysis experience.
- Advanced understanding of business functions, workflows, and processes.
- Experienced in business process mapping and business process reengineering.
- Knowledge of process automation and information systems.
- Knowledge of ISO's management system standards and BRC will be an added advantage.
- A valid code B/BE drivers license and own transport.
SKILLS AND ATTRIBUTES
- Leadership attributes and ethical behavior.
- Strong analytical skills with a demonstrated ability to extensively analyze business processes and workflows.
- Proficient in planning, prioritizing, scheduling and organizing.
- Ability to build relationships and work in a team.
- Exceptional communicator, both verbal and written.
- Presentation, facilitation and training skills.
- Report writing.
- Intermediately skilled in MS Office (Word, Excel, PowerPoint, Outlook), Visio, Teams, Sharepoint (Site Owner).
O&L - a Great Place to Work.
Applicants meeting our requirements are invited to apply. O&L Group of Companies is an Equal Opportunity Employer.
Requisition ID: 1762