Operational Supervisor

4 years ago

Key Outputs and Accountabilities

Manage the Operational team under your supervision (at a specific time of day) in the execution of all inbound and outbound movement:

In support of the daily load plan, ensure the accurate and delivery of product for the purposes of on-time outbound movement, and the accurate counting, receiving, and unloading of product for the purposes of inbound and outbound movement, whilst ensuring optimal site turnaround time.
Ensure on-time deliveries happen daily.
Actively work to identify and remove obstacles to improve operational efficiency

Manage the Accurate & Daily delivery process:

Ensure daily deliveries are executed within the team in an accurate and prompt manner, and corrective action where non-compliance is detected.
Ensure the validity of all drivers related statutory requirements for all drivers.

Manage all tasks within the standards of excellent housekeeping:

Manage the effective care for Company assets within the team:

Ensure the operation of company assets such as Trucks, forklifts and pallet jacks within the team takes place in a safe manner, with the necessary pre & post trip inspection process and reporting of damages / breakdown in place.
Drive the productive utilization of assets as indicated by optimal fuel usage and the elimination of abuse.
Care for company assets by keeping them in optimal condition according to the company policy and specifications.
Manage maintenance service schedule adherence.

Drive good product quality:

Ensure high product quality by executing within the team and adhering to the company guidelines in terms of driver shortages & non-deliveries.
Ensure team members handle product in a manner that does not impact the quality of the product.
Drive a strong focus within the team with regards to effective delivery processes.
Record all accidents and incidents for the purpose of corrective action and improvement.

Manage the effective execution of system transactions and perform end-of shift reconciliations:

Ensure system transactions are accurate and timeous and perform an end-of-shift hand over.

Implement activity-based resourcing:

Manage the team to ensure resources are aligned to activity requirements per time of day and day of the week.

People management: Manage team and own performance:

Manage own performance
Continuous on-the-job training, coaching, counselling and support for team members
Management of resources to ensure achievement of delivery requirements are met
Planning and managing of change within the organization
Effective team meetings and active resolution of issues encountered
Provision of clear direction and communication of KPI's and achievement against KPI's
Effective stakeholder engagement and communication
Maintain a healthy industrial relations climate
Administer conditions of employment for the team
Facilitate effective teamwork, and create an environment for a high-performing team
Maintain health, safety, and environment (HSE) standards

Drive effective Financial Management of areas impacting Warehouse and Distribution cost

Manage, within the team:
Effective pay cost management by appropriate resource planning and reduction in seasonal workers and overtime
Effective fuel usage through Truck & Forklift optimization
Elimination of asset abuse cost
Optimal maintenance cost
Overtime and seasonal workers are minimized.
Ensure breakages are recorded and managed down, FBR's related to load accuracy managed down, achievement of operational efficiency standards as per company requirements.
Accountable to ensure unaccountable waste is managed down by process adherence and corrective action where adherence is not in place.

Leverage information systems to drive achievement of Operational Key Performance Indicators

Compliance to governance controls in all areas within the team

Due date 14/02/2022