Position Overview
The role of an Assistant Dispatch Manager is to ensure the correct invoicing of product quantities, pack size and quality of all products on pallets before stock is loaded onto the trucks.
Responsible for claims/refunds of delivery shortages and damaged products returned by clients. Must control all third-party goods transported and ensure GRV processing for products received for lodges (alcohol and fresh produce). Identify and minimise risks and ensure optimum capacity and functioning all within the regulations, policies, and processes of the business.
Main Areas of Responsibility
- Staff Management
- Stock Control & Procurement
- Stock Administration
- Dispatch Management
- Quality Assurance
- Write off/Waste Management, Shrinkage & Stock Losses
- Costing Management
Requirements:
Education & Experience
- Code B Driver's License
- Grade 12
- 4 Years' managerial experience within the
- Retail Industry
- 3 Years' experience of stock control
- Code B Driver's License
Literacy:
- Exceptional interpersonal as well as verbal and written communication skills.
- Computer literacy: Basic Microsoft Office and stock systems skills.
- Numeric Literacy: Basic calculations and proficient in accounting principles and able to understand and interpret figures/budgets
Skills:
- Customer Service Excellence
- Detail-oriented
- Accuracy
- Insight
- Literacy
- Time & Priority Management
- Professionalism
- Stress Management.
Knowledge:
- Standards, regulations and legislation (FIFO, Food Safety, Health, Safety & Security)
- Comply with standard cleaning and housekeeping
- Customer service
- Transaction processing and the stock system
- Basic computer systems and programs
- Policies and procedures and how they relate to Business Ethics and Values
Closing Date: 11 FEBRUARY 2025